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3 yr old and so saggy you cant sleep on it. Sears gave us run around on fixing the problem then Sealy the same retailer was to fix problem. I think they know all the problems with the product there job just to sell you take your money. So is there a class action on...
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1.0
I didn't like
  • Poorly constructed mattress
#1294557
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Sealy - Terrible customer Service and terrible mattress

I wouldn't buy this mattress (Cocoon by Sealy). Even if you order the soft version it's still hard as a rock. I tried to return it and it turned out it was just barely out of its 100 day warranty and the company wouldn't work work me at all. Very unhappy cause now I'm stuck with an expensive, uncomfortable mattress. Won't purchase from these guys again.
1.5
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#1278567
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Sealy - Total disappointment

Long story short box springs broke sent in all required pics and paperwork. It was approved but they said I would have to pay a delivery fee of $140.00 or pick it up at the nearest plant over 3 Hrs away. I feel as if they should at least ship it to the store I bought it from. I will never buy a Sealy again.
1.0
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#1230647
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Sealy - Mattress quality and warrant

I'm about to be on my 3rd mattress......haven't had a year yet having to make all these different call...I'm a dialysis patient and heart condition and have to deal with this my next call will be to channel 8 and Sealy CEO
2.3
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#1222242
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We are average size people an are no in our bed a lot.... so why does our mattress That is less than 5 months old sinking on both sides with a mountain in the middle!!!!!Called customers service an they suck! No answers just keep passing you from person to person...
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Anonymous
Dp

I am having the same problem and I filed a complaint with BBB. waiting for answers. You should too. Maybe they'll get the message!I am ready to take legal action if my problem...

1.0
#1202948
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The optimum cool gel Sealy Posturepedic bed sleeps hot

They Optimum cool gel mattress sleeps hot I wake up at 3 or 4 every morning summer or winter with heat under my body from the mattress
#1195518
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We bought this mattress for $1050.00 from mattress firm. After 7 month’s irregular use there was a dip in the center. Sealy agreed to replace it, but for a cost of $140 shipping, which they reluctantly agreed to drop to $70, and then $65 to haul away they defective...
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1.0
I didn't like
  • Resolving the problem
  • Did not resolve my problem
#1193895
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We have a Sealy Temperpedic Matress with the adjustible bases on it. I have been trying to get the bases exchangex as thru make a horrible noise when going up or down. This has been going on since Noember 4, 2017 and their customer service department keeps on losing...
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1.5
#1190093
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I am writing this to inform you that I had a negative experience at one of your branch at Sealy sleep boutique in Taman Molek, Johor Bahru Malaysia on February 11, 2018 (around 4pm ) Me and my Wife were at Sealy sleep boutique with the intention of buying a good...
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1.0
#1187517
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Sealy - Total disaster

If I post pictures, they will retaliate. Rachel Smith at Rivermont apartments is already targeting my family. She purposely rents out of spite for the residents who live in downstairs apartments. I cant even really put on here what all she has done ILLEGALLY out of fear of retaliation. Do not ever rent from Sealy.
1.0
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Style and Design
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#1169495
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