Latest review first
when I went to sleeptrain I bought a sealy matress 2yrs ago I asked the person that was helping me I don't want a matress that is going to make me feel hot the matress is not only hot but saggie what aliar he was it feels like a heating pad w as under there so bad I...Read more
3 yr old and so saggy you cant sleep on it. Sears gave us run around on fixing the problem then Sealy the same retailer was to fix problem. I think they know all the problems with the product there job just to sell you take your money. So is there a class action on...Read more
I didn't like
- Poorly constructed mattress
Sealy - Terrible customer Service and terrible mattress
I wouldn't buy this mattress (Cocoon by Sealy). Even if you order the soft version it's still hard as a rock. I tried to return it and it turned out it was just barely out of its 100 day warranty and the company wouldn't work work me at all. Very unhappy cause now I'm stuck with an expensive, uncomfortable mattress. Won't purchase from these guys again.
Sealy - Total disappointment
Long story short box springs broke sent in all required pics and paperwork. It was approved but they said I would have to pay a delivery fee of $140.00 or pick it up at the nearest plant over 3 Hrs away. I feel as if they should at least ship it to the store I bought it from. I will never buy a Sealy again.
Sealy - Mattress quality and warrant
I'm about to be on my 3rd mattress......haven't had a year yet having to make all these different call...I'm a dialysis patient and heart condition and have to deal with this my next call will be to channel 8 and Sealy CEO
We are average size people an are no in our bed a lot.... so why does our mattress That is less than 5 months old sinking on both sides with a mountain in the middle!!!!!Called customers service an they suck! No answers just keep passing you from person to person...Read more
The optimum cool gel Sealy Posturepedic bed sleeps hot
They Optimum cool gel mattress sleeps hot I wake up at 3 or 4 every morning summer or winter with heat under my body from the mattress
We bought this mattress for $1050.00 from mattress firm. After 7 month’s irregular use there was a dip in the center. Sealy agreed to replace it, but for a cost of $140 shipping, which they reluctantly agreed to drop to $70, and then $65 to haul away they defective...Read more
I didn't like
- Did not resolve my problem
- Resolving the problem
We have a Sealy Temperpedic Matress with the adjustible bases on it. I have been trying to get the bases exchangex as thru make a horrible noise when going up or down. This has been going on since Noember 4, 2017 and their customer service department keeps on losing...Read more
I am writing this to inform you that I had a negative experience at one of your branch at Sealy sleep boutique in Taman Molek, Johor Bahru Malaysia on February 11, 2018 (around 4pm ) Me and my Wife were at Sealy sleep boutique with the intention of buying a good...Read more
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